Putting Diversity To Work

COURSE OUTLINE

Putting diversity to work in today’s organization is everyone’s job. More and more, organizations are seeing that true success occurs on not just one, but on three bottom lines: profit, people, and planet. This book focuses on the business case and best practices for bringing the best out of all kinds of people. It is written for people who manage people and care for the places in which people work.

Prerequisites:

Computer Literacy

Hybrid (VILT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Content

Course Content
- - Part 1: Enabling Your Organization to Embrace Diversity
    
    Improving the Bottom Line Through Diversity
    
    Taking Advantage of Diversity in Your Organization
    
    Identifying Your Stakeholders on a Mind Map
    
    Facilitating Stakeholder Synergy
    
    Five Organizational Traits That Support Diversity
    
    Diversifying Your Organization’s Supply Chain
    
    Benchmarking to Improve Diversity Practices
    
    Embracing Diversity Strategies from Benchmarking
    
    Return on Invested Capital (ROIC)
    
    Recognizing the Sings of Success
    
    Part 2: Developing Yourself to Embrace Diversity
    
    Common Ideas About Diversity
    
    What Exactly Is Diversity?
    
    66 Ways We Differ
    
    Exploring Your Values
    
    Rethinking Your Biases and Assumptions
    
    Learning About Others
    
    Becoming a Diversity Leader
    
    Making Diversity Your C-H-O-I-C-E
    
    Getting IN-IN-IN to the Diversity Mind-set
    
    Transitioning Through Change
    
    Progress Check
- - Part 3: Leading and Communicating
    
    Outlining Diversity Competencies for Managers
    
    Communicating Face-to-Face
    
    Asking Questions to Create Rapport
    
    Increasing Employee Involvement
    
    Ten Tips for Managing Multicultural Employees
    
    Putting Diversity to Work Electronically
    
    Showing Your Organization’s Diversity Online
    
    Leading and Managing Diversity Online
    
    Using Electronic Tools Effectively
    
    Ten Tips for E-Mailing Across Borders and Cultures
    
    Progress Check
    
    Part 4: Diversifying Your Workplace Successfully
    
    Recruiting for Diversity
    
    Examining Your Attitudes About Job Candidates
    
    Rethinking Your Beliefs
    
    Questions to Avoid During an Interview
    
    Finding Employees Who Will Stay Long-Term
    
    Introducing New Employees into the Organization
    
    Retaining Diverse Talent
    
    Choosing Employees for Promotion
    
    Supporting Diverse Leadership Styles
    
    Encouraging Input from Everyone on the Team
    
    Analyzing Diversity Challenges
    
    Understanding Conflict Resolution Styles
    
    Managing People in Conflict
    
    Dealing with Sexual Harassment
    
    Progress Check
Virtual Lecturer-led Interactive Teaching (VLIT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.